ITTS Policies and Procedures
Class Cancellations and Re-scheduling
Physical Conditions
Arrivals and Departures
Age Limits
International Students
Class Cancellations and Re-scheduling
We understand that people have busy lives and sometimes need to re-schedule a class. With advance notice we will gladly move you to the same class on another date. Instructors and range staff are planned according to class size, so when students schedule and re-schedule multiple times, it can create problems, especially when there are two or more students attending together as a group. We often have waiting lists for classes, so last minute cancellations or no-shows make it quite difficult for us to make additions from the waiting lists.
Here are our simple rules for re-scheduling a class you cannot attend:
When you sign up for a class, your credit is good for up to one year from that class date as long as you notify us at least 72 hours in advance that you cannot attend. Those who have not given us at least 72 hours of notice or do not show up at the class will lose their credit and have to purchase the class all over again at the full original price.
Transfer credit/re-schedule one time – FREE
Transfer credit/re-schedule a second time – $50 re-scheduling fee will be charged
Transfer credit/re-schedule a third time – NOT ALLOWED – Class must be purchased again at original full price.
Also, please note that class credit can be used ONLY towards the same class as originally purchased. Credits are not transferable to other courses or to another student.
Physical Conditions
We conduct training in every kind of weather condition. At times it can be very hot, very cold or even raining at the range, but most of the time the weather is California perfect! We make every effort to see that our students are comfortable, but it is very important that everyone dress according to the weather and bring the necessary supplies.
For hot weather - Please wear layers that can be removed, a rimmed cap or hat, bring sunscreen and gallons of water and/or Gatorade. Staying hydrated on a hot day is imperative!
For cold weather - Please wear layers of warm clothes, gloves, a beanie or cap, and warm liquids will keep you comfortable. We suggest water-proof gear with hoods and boots on rainy days. We take many breaks in inclement weather to allow everyone to get cooled down, heated up or dry. We have several propane heaters set up for cold days and our overhang provides cool shelter for those hot and rainy days.
We have a staff EMT and Paramedic at the range for your comfort and safety. If you are attending a class and need medical assistance, please see Austin or Kyle and they will be glad to assist you.
And finally, please be realistic about your ability to participate in a specific course. You will be asked to sign a waiver stating that you are in good physical condition and able to complete the course that you are attending. If you are not in the best physical shape or have any conditions which might compromise your safety or that of others, please let us know immediately. A few of our classes are just too strenuous for some students and we will be glad to recommend a class that might better suit you. We will also recommend that you take several small breaks if you are getting tired. While we like to put on challenging courses, ultimately your comfort and safety are our first concern.
Arrivals and Departures
Classes begin promptly at the times listed on our web page. Please be sure to get to the range 15 minutes before class so that we can get started on time.
If you need to leave the range before the class is over, please let the instructor know in advance so he or she is not searching for you. If you are not feeling well, please consult one of our medical staff for their advice before leaving the range.
If you must leave early, we cannot stop the class to hand out your certificate. We will be glad to mail your class certificate to you.
Age Limits
We love kids and seniors, but we have age restrictions. Only those who are 16 years or older may attend a class with their parents. Anyone under 21 years old MUST attend with a parent or guardian. If you have children younger than 16, we will be happy to arrange a private lesson for them along with a parent.
For seniors, the age limit is 72 years old for attending a group class. If you are older than 72, please contact us at 310-471-2029 to arrange for a private lesson.
International Students
Supplies you will need:
We have many students come to us from all over the world, and we love making new friends. However, we have certain requirements for those who are not U.S. citizens. International students must do the following:
- Email or fax us a copy of your current passport (and bring that passport with you to class).
- Email or fax a completed student application with a brief written statement as to why you want to attend a particular course.
- Email or fax us a letter with your company letterhead stating your position with the company and your length of employment, etc. (You will need to send us a hard copy of that letter as well).
Download our student application
Fax: 310-471-2029 I email: info@internationaltactical.com
Once we have checked everything out, we will send you a confirmation email. If for some reason we cannot accept your application, we will promptly refund your tuition. We thank you for your understanding.
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